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Conversation contains email not part of the conversation

I have a conversation that is not grouped correctly. In Boxer, it says there are 11 in the Inbox list view. When I open the conversation, the email that is first displayed is not even from the same conversation.

In Boxer, the conversation is "Re: CAD Manager Client Installer Build Errors". Below is a list of the emails with there subject lines.
1. Jeff - "RE: Proposed CRT Modifications" (inbox)
2. Lou - "RE: Proposed CRT Modifications" (inbox)
3. Jeff - "RE: Proposed CRT Modifications" (inbox)
4. Ben - "RE: vrR warranty tickets" (sent)
5. Elisa - "RE: vrR warranty tickets" (inbox)
6. Emily - "FW: vrR warranty tickets" (inbox)
7. Ben - "RE: CAD Manager File Check-out Issue" (sent)
8. Mario - "RE: CAD Manager File Check-out Issue" (inbox)
9. Mary - "RE: CAD Manager Client Installer Build Errors" (inbox)
10. John - "Re: CAD Manager Client Installer Build Errors" (inbox)
11. John - "Re: CAD Manager Client Installer Build Errors" (inbox)

In Outlook, the conversions for "Re: CAD Manager Client Installer Build Errors" has 20 emails. 12 of them are in the Inbox and 8 are in the Sent Items folder and not include emails from Mario, Emily, Elisa, Lou, and Jeff.

Let me know what kind of information you need.

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Ben shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

6 comments

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  • Brandon Ray commented  ·   ·  Flag as inappropriate

    Just installed 1.2.2 and this is NOT fixed. I still have conversations that are completely unrelated merged together... even from different mailboxes! This is a major issue because important messages get deleted by mistake.

  • Matthew Brown commented  ·   ·  Flag as inappropriate

    This is happening with me as well. If you need access or a screen shot, feel free to contact me.

  • Jeremy Chan commented  ·   ·  Flag as inappropriate

    To add, main G+ page has a few others with this issue, me included, with one conversation now spanning 129 emails!

  • Ben commented  ·   ·  Flag as inappropriate

    Eddy, Yes the issue still exist. I'm not sure what else I can provide to replicate the issue. I don't even know how to replicate the issue. It's random. Most conversions seem fine and just a few others don't.

  • Ben commented  ·   ·  Flag as inappropriate

    I forgot to mention my account type is Exchange.

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